Shift Kognition Tactical Empathy: shift prospects with resonance, mirroring and labeling

Trigger the cognitive shift in your prospect by mirroring their words, labeling their emotions, and activating their mirror neurons. This program transposes Chris Voss's tactical empathy (Never Split the Difference) into the complex sales context: conversational mirroring, emotional labeling, calibrated questions, and calibrated silences. Cognitive psychology (mirror neurons, theory of mind, dissonance), commercial arsenal (conversational scripts, micro-commitments, emotional resistance handling), and AI (real-time sentiment analysis, paraverbal cue detection, debrief prompts). Step-by-step method, MIRROR framework, and AI prompts to turn the next objection into a strategic confidence.

Course chapters